FAQS

Order 

Why haven't I received my order yet? 

Orders may take some time to be processed and shipped out. If you have any inquiries contact info@doseclothing.co

 

Shipping 

How many days does it take for my order to ship? 

Orders take 3-5 business days to ship out. 

How can I track my shipment? 

You will receive an email with your tracking number when your order has been shipped.

International Shipping/Customs 

Once the package leaves the country, DOSE has no control over the customs and fees that has to be paid for that package. 

Return policy 

If your package is damaged, doesn't fit as expected or you receive the wrong item then you have up to 21 days to notify us. If you haven't notified us by that 21 day marker then returns/exchanges cannot be accepted.

In order to return your package you must have not used the item as well as It must have remained in the same condition as it did when it left the warehouse. We compensate for the return of the shipment. 

Where to send the item for return/exchange 

If you have returned an item, a confirmation email will be sent to you once we have received this return item. The email will be sent to indicate if the condition of the item returned is accepted or rejected. 

21 Balmuto St 

Toronto, Ontario

M4Y1W4

Email: info@doseclothing.co